If you've encountered the issue where your smart notebook isn't writing on the second screen, there are a few troubleshooting steps you can take to resolve this problem.
First, ensure that your smart notebook's software is up to date. Manufacturers often release updates to improve compatibility and fix bugs. Check the app store or the manufacturer's website for any available updates and install them.
Next, restart your smart notebook and the companion app. Sometimes, a simple restart can clear up any temporary glitches or conflicts that may be causing the issue. Power off your device, wait a few seconds, and then power it back on.
If the problem persists, try disconnecting and reconnecting the Bluetooth connection between your smart notebook and the second screen. Go to the Bluetooth settings on both devices, forget the existing connection, and then pair them again. This can help refresh the connection and may resolve any communication issues.
Also, make sure that both the smart notebook and second screen are properly charged. Low battery levels can sometimes result in connectivity or functionality issues. Connect them to a power source to ensure they have sufficient power to operate correctly.
Another troubleshooting step is to check the settings on your smart notebook and the companion app. Ensure that the settings are configured to allow writing on the second screen. Some devices may have specific settings that control which screens can be used for input.
If none of the above solutions work, you may need to reset your smart notebook to its factory settings. This should be considered as a last resort, as it will erase all data and settings on the device. Refer to the user manual or manufacturer's website for instructions on how to perform a factory reset.
If you are still unable to write on the second screen after trying these steps, it may be a hardware issue. Contact the manufacturer's customer support for further assistance. They may be able to provide additional troubleshooting steps or arrange for a repair or replacement if necessary.
In conclusion, encountering issues with your smart notebook not writing on the second screen can be frustrating, but there are steps you can take to troubleshoot and resolve the problem. By ensuring your software is up to date, restarting your devices, checking the connections, and adjusting settings, you can often solve the issue on your own. If all else fails, don't hesitate to reach out to the manufacturer for further assistance.